Repair Performance Survey

Thank you for the recent opportunity to service your product.

To improve our repair process, we would appreciate your participating in this brief survey.

1.
The timeliness of providing the Returned Goods Form and Repair Quotation met my expectations:

Testing question info

2.
The unit was repaired within the quoted timeframe:
3.
The packaging of the repaired unit was acceptable:
4.
I would rate the quality of the repair as follows:
5.
Upon receipt of repaired unit, the item was placed:
6.
Do you have additional valves to be repaired?
7.
Would you like the R.S. Stover representative to stop by and discuss your repair needs?

Please include any comments: