Field Service Performance Survey

Thank you for the recent opportunity to provide onsite services.

To improve our field services, we would appreciate your participating in this brief survey.

 

1.
R.S. Stover provided a quotation and a service schedule in a timely manner:
2.
The service provider arrived to the plant at the pre-arranged time:
3.
The service provider complied with all plant safety requirements:
4.
The service provider communicated effectively during the service call:
5.
The service provider was knowledgeable and able to complete the job:
6.
Rate your degree of satisfaction with the performance of the serviced equipment:
7.
The documentation submitted by the service provider at the end of the job was thorough:
8.
In the future, I would:


9.
R. S. Stover services are fairly priced for the value received:

Please include any comments: