Factory Repair

Factory Repair

Our Global Support Services (GSS) team is factory trained to provide our customers with rapid and reliable turnaround of customer repairs. Our professional and courteous staff can assist you in understanding and meeting your turnaround needs.

To ensure your satisfaction, all of our products are supplied with a warranty of one year. This entitles you to factory repair or replacement of hardware products at no charge during the initial warranty period. Extended warranty coverage is available at the time you purchase your product to provide you with even more comprehensive support.

Whether you contact us through our customer care staff to simply return product for repair, or contact our technical support specialists to troubleshoot and isolate problems to determine if repair is necssary, you will receive the professional help you need.