SupportNet™ Customer Interface
In addition to phone support, we also offer customers and users accessibility to our technical support through the Internet to deliver technical assistance, education, and repair information. In a world of information access, we are in step with the times providing our customers the convenience of accessing information at any time. We also offer a SupportNet Plus package that offers additional features such as upgrade software and firmware upgrade access and extended training through e-learning modules.
SupportNet provides a standard set of technical support tools with access around the clock anywhere there is Internet access. For all Remote Automation Solutions products, it facilitates and provides:
- Technical product support for all Remote Automation Solutions products
- Product repair information for ROC and FloBoss products