Emergency Onsite Support
When telephone support cannot solve an immediate problem, emergency on-site assistance may be necessary.
With the Lifecycle Services Emergency Onsite Support module, a factory-trained and certified field service engineer will be dispatched to your plant on a priority basis. The immediate availability of one of our Rosemount Analytical service experts can help you reduce or eliminate downtime and unplanned outages.
Emergency On-site Service customers enjoy:
- Emergency on-site service covered under a single, fixed fee
- Priority response of field engineering over non-contract customers
- Assurance that if we can’t resolve an issue via telephone support, a field engineer will be dispatched to the plant site as soon as possible